Last updated: January 2026

635bet Privacy Policy – Data Protection & LGPD

This Privacy Policy describes how 635bet collects, uses, stores, and protects the personal data of its users, in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Please read it carefully — understanding how your data is handled is your right, and being transparent about it is our obligation.

For use by individuals aged 18 and over residing in Brazil only.

The Six Pillars of Our Privacy Policy

How 635bet protects your data at every stage of your platform experience

Minimal & Necessary Collection

635bet collects only the data strictly necessary to operate your account, process transactions via Pix, and meet legal obligations. We do not collect information beyond what is needed to deliver the service.

Transparent Legal Basis

Every piece of data collected has a defined legal basis under the LGPD — consent, contract performance, compliance with a legal obligation, or legitimate interest. No data is processed without a clear legal ground.

No Data Selling

635bet does not sell, rent, or lease your personal data to third parties for commercial purposes. Sharing occurs only with the technology partners required for operations and with authorities when required by law.

End-to-End Encryption

All communication between your device and 635bet's servers is encrypted with bank-grade SSL. Financial data such as Pix keys and card details are stored with an additional layer of encryption.

LGPD Rights Guaranteed

You may request access, correction, portability, or deletion of your data at any time. Requests are responded to within 15 business days through the platform's privacy channel.

Retention with a Defined Period

Data is retained only for as long as necessary for the purpose that justified its collection, or for the period required by Brazilian law. After that period, it is deleted or irreversibly anonymized.

1. Data We Collect

635bet collects personal data at various points during your interaction with the platform. Below, we detail each data category, its source, and the corresponding legal basis under the LGPD.

Category Data Collected Legal Basis (LGPD)
Registration Full name, CPF, date of birth, email address, mobile number, residential address Contract performance (Art. 7, V)
Identity Verification Copy of government-issued ID (RG, CNH, or passport), proof of address, selfie with document Legal obligation — KYC (Art. 7, II)
Financial Pix key, credit/debit card details (tokenized), deposit and withdrawal history, payment method used Contract performance (Art. 7, V)
Navigation IP address, browser type, operating system, pages visited, session duration, clicks, and interactions on the platform Legitimate interest — security and improvement (Art. 7, IX)
Betting & Games Complete history of sports bets, casino sessions, markets wagered, amounts, and outcomes Contract performance (Art. 7, V)
Communication Messages sent to support, open tickets, live chat transcripts, and emails exchanged with the 635bet team Legitimate interest — quality (Art. 7, IX)
Preferences Notification settings, language, favorite sports marked on the platform, communication preferences Consent (Art. 7, I)
Device Unique device identifier, phone model, operating system version, geolocation data (when authorized) Legitimate interest — anti-fraud (Art. 7, IX)

635bet does not collect sensitive data as defined by Art. 11 of the LGPD — such as health data, racial or ethnic origin, religious beliefs, or biometric data — except where identity verification is required by specific applicable regulation, and always on an appropriate legal basis.

2. How We Use Your Data

Data collected by 635bet is used exclusively for the purposes described below. No data is processed in a manner incompatible with the original purpose of collection, in accordance with the LGPD's purpose limitation principle.

  • Account operation: Create and maintain your account, process logins, identify you as the account holder, and manage your platform preferences.
  • Financial transaction processing: Process deposits via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED transfer, as well as withdrawals to the Pix key or bank account linked to your CPF.
  • Bet settlement and games: Record, confirm, and settle Sports Betting wagers across Brasileirão, Copa do Brasil, Libertadores, volleyball, basketball, MMA, and other sports, as well as live casino sessions, slots, and crash games.
  • Fraud prevention & security: Monitor suspicious activity, detect the creation of multiple accounts, prevent money laundering, and protect the financial integrity of the platform and all users.
  • Compliance with legal obligations: Comply with requirements from regulators, law enforcement, the federal revenue authority, and other government bodies when required by law — including KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations.
  • Service improvement: Analyze usage patterns to improve the interface, fix bugs, optimize platform performance on mobile, and identify features that need enhancement.
  • Communications: Send transaction confirmations, security alerts, information about VIP Program promotions, and other account-related communications — always in accordance with your notification preferences.
  • Responsible gambling: Monitor behavioral patterns that may indicate problem gambling and trigger contact protocols when necessary, in line with our responsible gambling policy.

No use for third-party advertising: 635bet does not use your personal data to build advertising profiles sold to external advertisers. Behavioral data on the platform is used exclusively to improve the user experience within 635bet itself.

The processing of data for promotional communications is based on consent. You may withdraw that consent at any time by updating your notification preferences in the account settings area or by sending a request to the privacy email.

3. Sharing Data with Third Parties

635bet does not sell, rent, lease, or share your personal data with third parties for their own commercial purposes. Sharing occurs only in the situations described below, each supported by a specific legal basis under the LGPD:

  • Technology & infrastructure providers: Companies that provide hosting, cloud computing, payment processing, data analytics, and cybersecurity services. These partners act as data processors under the LGPD and are contractually bound to process data solely for the purposes agreed upon with 635bet, with no authorization for their own use.
  • Payment processors: Financial institutions and fintechs that process transactions via Pix, credit and debit card, boleto bancário, PicPay, Mercado Pago, and TED transfer. Sharing is limited to the data strictly necessary to complete each transaction.
  • Casino game providers: The companies that develop and operate the live blackjack, roulette, slots, and other 635bet casino products receive session identifiers and game data necessary to run the games and calculate results. They do not receive users' full registration data.
  • Authorities & regulators: When required by law, court order, request from law enforcement, federal tax authorities, COAF, or any other competent regulatory body in Brazil. 635bet only complies with formal, duly substantiated requests.
  • Fraud prevention: Specialized firms in risk analysis and anti-money laundering that help 635bet identify suspicious activity. Sharing is limited to identifiers and transaction patterns — it does not include a full betting history.

International transfers: Some of our technology and hosting providers operate outside Brazil. In these cases, 635bet requires that contracts guarantee a level of protection equivalent to the LGPD, in accordance with Art. 33 of Law No. 13,709/2018, including standard contractual clauses and an adequacy assessment of the recipient country.

4. Data Security

635bet applies technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The key measures in place include:

  • SSL/TLS Encryption: All communication between your phone or computer and 635bet's servers is encrypted using TLS 1.3 — the same standard used by Brazilian banks and fintechs.
  • Encryption of data at rest: Sensitive financial data — such as credit card information — is stored in encrypted form using AES-256 standards. Pix keys are tokenized and never stored in readable format.
  • Two-factor authentication (2FA): Available free of charge to all users. With 2FA enabled, account access requires a second verification step beyond your password — drastically reducing the risk of unauthorized access even if your password is compromised.
  • Continuous monitoring: Intrusion detection systems and behavioral analysis monitor 635bet's IT environment around the clock to identify suspicious activity in real time.
  • Internal access control: 635bet staff access to user data follows the principle of least privilege — each person can only access the data required for their specific role, with a full audit log of all access events.
  • Security testing: The platform undergoes periodic penetration testing and vulnerability assessments conducted by independent specialists.

In the event of a security incident that puts personal data at risk, 635bet will notify the National Data Protection Authority (ANPD) and affected users within the deadlines established by the LGPD, providing information about the nature of the incident, the data involved, and the measures taken to mitigate any harm.

Your role in security: Even with all these measures in place, your account security also depends on you. Use a strong, unique password for 635bet, enable 2FA, never share your credentials with anyone, and be wary of any communication asking for your password — 635bet will never ask for your password via email, phone, or chat.

5. Data Retention and Deletion

635bet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the minimum periods required by applicable Brazilian law. The criteria used to determine retention periods are:

  • Registration and active account data: Retained for the entire period the account remains active and for an additional period after closure, to meet legal obligations and enable dispute resolution.
  • Financial data and transaction history: Retained for a minimum of 5 years after each transaction, as required by Brazilian anti-money laundering legislation (Law No. 9.613/1998) and the applicable Banco Central do Brasil regulations for payment service operators.
  • Identity verification (KYC) data: Retained for the period required by applicable regulations — currently a minimum of 5 years following the closure of the user relationship.
  • Support communication records: Retained for up to 2 years for quality assurance and dispute resolution purposes.
  • Browsing data and technical logs: Retained for up to 12 months for security purposes and incident analysis.
  • Preference and consent data: Retained for the duration of the consent period, plus an additional period to demonstrate that processing was carried out on an appropriate legal basis.

Once applicable retention periods expire, data is securely deleted or irreversibly anonymized so that the account holder can no longer be identified. Deletion is carried out through technical processes that ensure data cannot be recovered after the procedure.

Early deletion request: You may request deletion of your data before its natural retention period ends. In such cases, 635bet will assess whether deletion is feasible given any active legal retention obligations. Data subject to a statutory minimum retention period cannot be deleted early, but you will be informed which data must be kept and for how long.

6. Cookies and Tracking Technologies

635bet uses cookies and similar technologies to ensure the platform functions correctly, enhance the user experience, and carry out usage analytics. Below, we describe the types of cookies used:

635bet does not use third-party behavioral advertising cookies. The analytics cookies in use are configured with IP anonymization, meaning the data collected cannot be used to identify individual users in analytics reports.

You can manage preferences for non-essential cookies directly in your browser settings or through the privacy preference panel available in the account settings area of 635bet. Disabling essential cookies may affect the proper functioning of certain platform features.

7. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject whose information is processed by 635bet, a set of rights that can be exercised at any time. Below we describe each right and how to exercise it in practice:

Access

Request a copy of all personal data 635bet holds about you, including what data is processed, for what purpose, and with whom it is shared.

Correction

Request the correction of inaccurate, outdated, or incomplete data. Registration details such as name and address can be updated directly in your account settings.

Deletion

Request the deletion of data processed on the basis of consent. Data subject to statutory retention periods cannot be deleted ahead of schedule — you will be informed in those cases.

Portability

Request that your data be provided in a structured, machine-readable format for transfer to another service or controller, where technically feasible.

Consent Withdrawal

Withdraw consent for processing based on that legal basis — such as promotional communications — at any time, without affecting any processing already carried out.

Data Sharing Information

Request detailed information about which public and private entities 635bet has shared or may share your personal data with.

Objection and Blocking

Object to processing carried out on the basis of legitimate interest, or request a temporary block on your data when processing is not in compliance with the LGPD.

ANPD Complaint

File a complaint with the National Data Protection Authority (ANPD) if you believe your rights have not been adequately addressed by 635bet.

To exercise any of these rights, submit a request to contato@635bet.click with the subject line "LGPD Rights – [your name]". 635bet will respond within 15 business days and may request identity confirmation before processing the request.

8. Minors

635bet is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. If you are under 18, do not create an account or use any of the platform's services.

If we become aware that we have collected data from a user under 18 without adequate consent from a legal guardian, we will delete that data immediately and close the associated account. If you believe a minor has created an account on 635bet, please contact our support team at contato@635bet.click so we can investigate and take appropriate action.

635bet performs age verification during the registration process and may request proof-of-age documentation before granting full access to the platform. Use of the platform by minors constitutes a violation of our Terms and Conditions and may result in a report to the relevant authorities.

9. Changes to this Privacy Policy

635bet may update this Privacy Policy periodically to reflect changes in legislation, our data processing practices, or the services offered. Significant changes will be communicated at least 15 days in advance via registered email and/or a prominent notice on the platform.

Continued use of 635bet's services after an updated version of this Policy takes effect constitutes acceptance of the changes. If you do not agree with the changes, you may request account closure before they come into effect.

The "Last updated" date shown at the top of this page indicates the current version. Previous versions of this Policy may be requested through the privacy channel for up to 24 months after they have been replaced.

10. Contact, DPO & Privacy Channel

635bet has appointed a Data Protection Officer (DPO) as required by the LGPD to oversee the platform's privacy practices and serve as a communication channel with data subjects and the ANPD.

For any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, you can reach us through the channels below:

Privacy Channel
contato@635bet.click
Subject: "LGPD Rights" or "Privacy"
Live Chat
Available 24/7 in Portuguese
For quick privacy questions
Response Time
Up to 15 business days for formal LGPD rights requests
ANPD
You may also file complaints directly with the Autoridade Nacional de Proteção de Dados (ANPD)

This Privacy Policy is governed by the laws of the Federative Republic of Brazil, in particular Law No. 13,709/2018 (LGPD). For general questions about use of the platform, please also refer to our Terms & Conditions.

Privacy FAQ for 635bet

The most common user questions about how data is handled on the platform

No. 635bet does not sell, rent, or lease your personal data to third parties for their own commercial purposes. Sharing occurs only with the technical partners required to operate the platform — such as payment processors and game providers — and with authorities when required by law. All technical partners are contractually bound to use the data solely for the purposes agreed upon with 635bet.

Send an email to contato@635bet.click with the subject line "LGPD Rights – Data Deletion" including your full name and the CPF registered on your account. 635bet will process your request within 15 business days and will inform you which data can be deleted immediately and which must be retained for a statutory minimum period — such as financial data that must be kept for 5 years under Brazilian anti-money laundering legislation.

Identity verification — also known as KYC (Know Your Customer) — is a legal requirement for betting and payment operators in Brazil, grounded in the country's anti-money laundering laws (Law No. 9,613/1998) and Central Bank regulations. It confirms that an account truly belongs to the person claiming ownership, protects users from identity misuse, and allows 635bet to verify age and Brazilian residency before processing higher-value financial transactions.

Yes, but only when required by law and upon receipt of a duly substantiated formal request. 635bet may share data with the Receita Federal, COAF (Financial Activities Control Council), Banco Central, the Public Prosecutor's Office, the Federal Police, and other competent authorities when there is a court order or specific legal obligation. 635bet does not share user data with authorities voluntarily or preemptively — only in response to formal, legally grounded requests.

Yes. The right of access is guaranteed by the LGPD. Send a request to contato@635bet.click with the subject "LGPD Rights – Data Access", including your full name and registered CPF. 635bet will provide a complete report covering all personal data held about you, the purposes of processing, the legal bases used, and the entities with whom your data has been shared. The response deadline is up to 15 business days from confirmation of your identity as the data subject.

You can manage your cookie preferences through the privacy settings panel available in the account settings area on 635bet, or directly in your browser settings. Essential and security cookies cannot be disabled, as they are required for the platform's basic functionality. Functional and analytics cookies can be turned off without affecting core features, though some interface personalizations may no longer work. Your saved preference will be honored in future sessions.

Your Data Protected, Your Bet at 635bet

Now that you know how 635bet protects your data under the LGPD, create your account with confidence. Pix deposits, 24/7 support in Portuguese, and Sports Betting on Brasileirão, volleyball, MMA, and live casino are waiting for you.

Responsible gambling. 18+ only. Betting involves risk of financial loss.

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